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Privacy Policy - As of September 2023

1. Data Protection at a Glance

General Information

The following information provides a simple overview of what happens with your personal data when you visit our website. Personal data refers to any information that can personally identify you. Detailed information on data protection can be found in our privacy policy below this text.


Data Collection on Our Website


Who is Responsible for Data Collection on this Website?

Data processing on this website is carried out by the website operator. You can find their contact details in the website's legal notice (impressum).


How Do We Collect Your Data?

Your data is collected when you provide it to us. This can include data you enter into a contact form, for example.

Other data is automatically collected by our IT systems when you visit the website. This primarily includes technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you enter our website.


What Do We Use Your Data For?

Some data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior.


Who Do We Share Your Data With?

We only share your data if permitted by German or European data protection law. We work closely with certain service providers, such as logistics companies (e.g., postal companies like DHL). These service providers are allowed to process your data only under special conditions on our behalf. When we use them as data processors, the service providers will have access to your data to the extent and for the period required

to provide the respective service.


For order deliveries, we work with external shipping service providers (e.g., DHL). To carry out the respective order, we provide these shipping service providers with the following data:

  • Your name

  • Your delivery address

  • If you want the delivery to be made to a pickup station, your postal code

  • If the shipping service provider needs to inform you via email or telephone (e.g., about the estimated delivery date or to provide the PIN for the pickup station), your email address or telephone number


What Rights Do You Have Regarding Your Data?

You have the right to receive information about the origin, recipient, and purpose of your stored personal data at any time, free of charge. You also have the right to request the correction, blocking, or deletion of this data. For this and other questions related to data protection, you can contact us at the address provided in the legal notice. You also have the right to file a complaint with the relevant supervisory authority.


2. General Information and Mandatory Information


Data Protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this happens.

We would like to point out that data transmission over the internet (e.g., when communicating by email) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.


This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.


Data Controller

The data controller for data processing on this website is:

Feinbäckerei Walther Lutz & Frank Walther GbR Rißweg 60 01324 Dresden Phone: 0351 2683754 Email:

The data controller is the natural or legal person who decides alone or jointly with others on the purposes and means of processing personal data (e.g., names, email addresses, etc.).


Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. An informal email making this request is sufficient. The legality of data processing carried out before the revocation remains unaffected by the revocation.


Right to Lodge a Complaint with the Supervisory Authority

In the case of violations of data protection law, the person concerned has the right to lodge a complaint with the competent supervisory authority. The competent supervisory authority for data protection issues is the data protection officer of the federal state in which our company is based. A list of data protection officers and their contact details can be found at the following link:


Right to Data Portability

You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL/TLS Encryption

For security reasons and to protect the transmission of confidential information, such as orders or inquiries you send to us as the website operator, this site uses SSL/TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

When SSL or TLS encryption is active, the data you transmit to us cannot be read by third parties.


Encrypted Payment Transactions on this Website

If there is an obligation to provide us with your payment data (e.g., account number for direct debit authorization) after the conclusion of a paid contract, this data is required for payment processing.

Payment transactions using common payment methods (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL/TLS connection. You can recognize an encrypted connection by the address line of your browser changing from "http://" to "https://" and by the lock symbol in your browser line.

With encrypted communication, your payment data that you transmit to us cannot be read by third parties.


Information, Blocking, Deletion

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient, and the purpose of data processing at any time. You also have the right to correct, block, or delete this data. For this purpose and for further questions about personal data, you can contact us at the address provided in the legal notice. You also have the right to file a complaint with the supervisory authority.


Objection to Promotional Emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The operators of the website expressly reserve the right to take legal action in the event of unsolicited promotional information, such as spam emails.


3. Data Protection Officer

Legally mandated data protection officer: We have appointed a data protection officer for our company.

Ms. Susan Walther Phone: 0351-2683754


4. Data Collection on Our Website


Contact Form

If you send us inquiries via the contact form, your details from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not share this data without your consent.

The processing of the data entered into the contact form is therefore based on your consent (Art. 6 (1) (a) GDPR). You can revoke this consent at any time. An informal email making this request is sufficient. The legality of the data processing operations carried out before the revocation remains unaffected by the revocation.

The data you enter into the contact form remains with us until you request its deletion, revoke your consent for storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions - especially retention periods - remain unaffected.


Data Transmission in Online Shops, Retailers, and Shipping of Goods

We transfer personal data to third parties only to the extent required to fulfill the terms of your contract, for example, to companies entrusted with the delivery of the goods or to the financial institution tasked with processing payments. Your data will not be transferred for any other purpose unless you have expressly consented to such a transfer. Your data will not be disclosed to third parties for advertising purposes without your express consent.

The basis for data processing is Art. 6 (1) (b) GDPR, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.


5. Payment Service Providers

If our customers use payment services from third-party providers (e.g., PayPal or Sofortüberweisung), the terms and conditions and privacy policies of the respective third-party providers apply, which are accessible on the respective websites or transaction applications.

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